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Oud 21 augustus 2011, 02:35
ricosabel ricosabel is offline
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Model: HP Pre3
Geregistreerd: 04 augustus 2011
Berichten: 50
HP geeft prijs verschil terug aan klanten of een volledige 'refund', ook in nederland


Folks, weíre all a bit upset right now, and who can blame you? But itís looking to us like HP is trying to make things right for customers that took the plunge on the HP TouchPad previously. Hereís what we know:
1) HP is fully refunding TouchPad prices OR offering the difference on fire-sale prices

You read right. Our own staffers can confirm this. Folks who bought HP TouchPads from HPís website just need to call HPís Home & Office phone service (be ready to be on hold for about a half hour) and tell them you want a full refund or to be credited the difference. HP will honor either request, and in the case of the fire-sale difference, they will give you an additional $10 credit off of your sales tax.
What we donít know is how far back this offer goes Ö does it extend to pre-order customers? We think it should, but arenít sure yet.
2) HP has sent out a memo to their retail partners for them to extend the same refund measures to their customers.

Bought your TouchPad from a major retail partner? Try calling their customer service hotlines. We cannot confirm which stores are included just yet, but strongly suggest you try. We were informed by an HP customer service rep that this just went into effect, so it may be a little while before retail partners catch wind of this.

natuurlijk vraag ik me nu af hoe het verder gaat met de europese klanten?
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