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Oud 06 juli 2011, 23:54
apeka's schermafbeelding
apeka apeka is offline
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Voornaam: Lex
Model: Apple iPhone
 
Geregistreerd: 29 augustus 2001
Locatie: Heelsum (gem. Renkum)
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Chat met HP over betaalmogelijkheden apps met NL cc in de TouchPad

Omdat ik nog steeds tegenstrijdige verhalen lees over het wel of niet kunnen kopen van apps op de TouchPad en betalen met een Nederlandse credit card, heb ik vanavond gechat met HP Palm Support. Het duurde even voordat de medewerker me begreep, maar ten slotte bevestigde hij, dat je blijkbaar toch apps kunt kopen én betalen met een Nederlandse credit card. Ik weet natuurlijk nog steeds niets echt zeker, maar ik heb het nu min of meer zwart op wit. Hieronder een verkorte versie van de chatsessie:

HP: I see that you wish to purchase the Apps from the App Catalog in Netherlands. Is that correct?
11:08 PM Me:
Yes
11:08 PM HP:
I understand, I'll explain.
11:08 PM HP:
The App Catalog is a region specific application.
11:09 PM HP:
Each Touch pad is associated with a specific country. The country is assigned automatically the first time a Palm profile is created on the phone. The App Catalog apps you can access are based on the country associated with the Touchpad.
11:10 PM HP:
. For example, if you purchase the Touchpad in the United States and created a Palm Profile in Netherlands, then the Touchpad belongs to Netherlands and not the US.
11:11 PM HP:
And each country has certain application where we can download/purchase. That totally depends on the country we live.
11:12 PM HP:
As you say that you live in Netherlands, the App catalog list says that it doesn't have Paid applications in the Netherlands region, yet you can download Free Applications.
11:16 Me:
I know that from my Pré Classic phone, but I understood that webOS 3 on the Touchpad has no region limitations anymore in app catalog. Meaning I should be able to buy apps?
11:18 PM HP:
I am sorry for the delay. I've just confirmed the information from my supervisor.
11:19 PM HP:
Yes, you are correct.
11:19 PM HP:
The App Catalog is no more a regional specific app.
11:19 PM HP:
You can view, download, and purchase the Apps globally.
11:20 PM HP:
I am sorry for the miscommunication provided previously.
11:23 PM Me:
No problem. I just wan't to make sure a TouchPad bought in the US is also capable of purchasing paid apps in the Netherlands and using a Dutch credit card. This is really crucial information before consider buying in the US
11:24 PM HP:
Yes, you can purchase the Applications using your Dutch credit card from the App Catalog.
11:27 PM Me:
1. Let's say I buy a TouchPad in a US store. 2. Create a new profile: Do I then have to choose a specific (Euro/Netherlands) region and choose Dutch credit card use, or is it locked to US only?
11:30 PM HP:
You can use the Dutch Credit card in the US to purchase the Applications from the App Catalog. But it is better to wait and purchase it in Netherlands.
11:31 PM HP:
And answer for your second question : You can create a new Profile in the US. There isn't required to create a new Profile after you reach Netherlands.
11:34 PM Me:
From what you say there are no limitations for buying apps in whatever profile region you choose in the profile and I can trust I can use a Dutch Credit Card (Euro)
11:35 PM HP:
I understand your concern.
11:35 PM HP:
Yes, there isn't any limitation on purchasing the Apps from the App Catalog in the US region using your Dutch Credit card.
11:36 PM Me:
You've just made my day! Thanks for your advice
__________________
Palm adept sinds 2000: Handspring Visor Deluxe - Handspring Visor Prism - Palm Tungsten T3 - Palm Treo 650 - Palm Treo 680 - Palm Pré Classic - HP TouchPad - HP Pré3 - ???

Laatst gewijzigd door apeka; 07 juli 2011 om 01:25.
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